CONTACT US ADN FAQ

Frequently Asked Questions

Please read our FAQ before sending us a message.

Enjoy Free shipping on orders over $79.

Standard shipping $8.
Fast shipping $39.

We accept Paypal,credit cards [ MasterCard, Visa ], Bank transfers and Bitcoin for payment. You can shop with confidence knowing that transactions are protected by the highest level of security via SSL encryption.

1. Free Shipping Option

COUNTRY
DELIVERY TIME (FREE SHIPPING OPTION)
USA
10-16 working Days
UK/GB
10-13 working Days
Canada
10-20 working Days
Australia
9-12 working Days
Germany
10-12 working days
France
10-14 working days
Italy
10-15 working days
Spain
10-14 working days
Other EU Customers
10-18 working days

2. DHL/Fedex/Other Express

Express shipping options are faster than free shipping, typically taking around 7-12 working days to reach destinations in EU and NA. However, it is important to note that express shipping may incur duty fees during customs clearance.

3. Order Progress

After you place an order, we strive to begin the production process as quickly as possible. Please note that each product requires time for construction and curing before it can be shipped. While most orders are shipped within 1-3 business days, during peak seasons it may take up to 5 business days for shipment.

We take your privacy very seriously. We have designed our system to record as little information about our users as possible. Every byte of your data that passes through our servers, including your text, picture, and voice messages, are fully encrypted using the same data encryption technology as Google, Skype, Facetime, and other industry leaders. All video calls are peer-to-peer with end to end encryption and never pass through our servers. Furthermore, none of your data is ever kept on our servers longer than seven days.

Normally order will be shipped with around 2-3 working days. However, in peak season, it may take up to 5-7 working days, we will keep you informed if any delays happened.

After successful payment we will send an electronic invoice in the have details of your order, please pay attention to check your email.